I will get back to you ASAP to resolve the problem. Thank you for your understanding if your item was delayed.Negative /Neutral feedback cannot solve any problem. The item "ALTISTART 01 Schneider Electric SOFT STARTER ATS01N285Q 45kW, 85A, 50HP NEW" is in sale since Friday, January 13, 2017. This item is in the category "Business & Industrial\Industrial Automation & Motion Controls\Drives & Starters\Starters\Reduced Voltage/Soft Starters". The seller is "aassimfh" and is located in Clichy sous Bois. This item can be shipped worldwide.